Returns, Exchange & Warranty
Please complete the below form to begin the Returns, Exchange & Warranty claim.
Lifetime Warranty ExclusionWarranty for scissors bought from our online store does not include re-sharpening from 3rd parties and damage caused by dropping scissors or misuse as detailed below. Please be aware that damaging your scissor blade edges or the colouring by chipping, dropping, or incorrect tension or incorrect sharpening by a 3rd party, maintenance, cleaning or care of your scissors with chemicals or by not following our care guidelines is not covered by warranty. Warranty Return PolicyAll faulty scissors under Lifetime Warranty have to be returned to My Shear razor by a tracked service for inspection, if found to be manufacturer fault they will be replaced at no charge to our customers.
Please complete the form below to begin the claim.
Returns, exchanges & warranty claims must be mailed back to My Shear Raor with purchase receipt & tracking number.